APRIL 30, 2020
TO OUR VALUED CLIENTS AND THEIR FAMILIES:
We miss our clients terribly! We can't wait to see you and continue your appointments! We thank all of you for your endless support, patience, and understanding during this difficult time. And, we want to thank our very new clients who continue to call and schedule new treatments when we return to business. We can't wait to meet you! We hope each and every one of you are safe, healthy, happy and staying positive!
As you know, we are still under state, county and city orders to self-quarantine and maintain social/safe distancing, advised as 6 feet. The County of Riverside has recently ordered that we continue to wear masks through at least June 22, 2020. The State of California has rolled out a four phase plan for reopening. We are hopeful that our phase will allow us to reopen in at least two or three weeks, if not sooner. Clearly, there will be protocols to follow to maintain sanitization and safety, and we ask for your diligent cooperation in this regard. We will role these protocols out as we approach.
Though we have temporarily postponed treatments since March 15, 2020, please know that we are actively responding to your calls, emails, and requests to schedule/reschedule your appointments. Please know that staff are working from home to answer your questions, get you on calendar, and provide whatever support they can to ensure your peace of mind, and your continued treatments. For those clients, new and continuing, during the period of temporary closure of March 15 to the present, please know that we are actively re-calendaring in priority order as we shoot for a start date for the week of May 18, 2020, law permitting. For any further questions (or if you just want to say "Hi"), please leave a message at (951) 900-3133 or email us at info@beautybydesign.info.
You are our family too! Let's continue to be prudent, safe and stay positive. During this time we are improving our services, streamlining the booking process, training with new protocols - to help you be a better you, and help us be a better us!
We can't wait to see you All again soon! Stay happy, healthy, and active!
-Your team at Beauty By Design
MARCH 18, 2020
TO OUR VALUED CLIENTS AND THEIR FAMILIES:
Due to the federal, state and county's request for self-quarantine, and the Public Health Order to maintain a safe distance, we feel it our responsibility and obligation to limit unnecessary exposure to our more senior clientele, as well as to your families and friends, at this time. We have temporarily postponed treatments, but are actively responding to your requests to reschedule your appointments post April 2, 2020. For those who have not yet rescheduled, or are uncertain, please call us and we will provide guidance to the extent we are able and you are comfortable. Please know that staff are working from home to answer your questions, get you on calendar, and provide whatever support they can to ensure your continued your treatments. Please leave a message at (951) 900-3133 or email us at info@beautybydesign.info to reschedule.
You are our family too! Let's be prudent, safe and stay positive. During this time we are improving our services, streamlining the booking process, training with new protocols - to help you be a better you, and help us be a better us!
We can't wait to see you All again soon! Stay happy, healthy, and active!
-Your team at Beauty By Design
MARCH 15, 2020
YOUR SAFETY IS OUR PRIMARY CONCERN.
We know it’s an uncertain time, and some of you are deeply concerned about your family, your health and well-being.
Please know that your health and safety--and that of our employees--is first and foremost. While we have always gone over and beyond to ensure proper sanitation and cleanliness, we have also taken additional precautions to ensure safety for the public’s health, given the presence of the Coronavirus (COVID-19) in our time.
We are monitoring and adhering to the latest guidance from the CDC, public health agencies as well as our city government, and have implemented an even higher frequency of disinfecting and sanitizing as follows:
In addition to our santization of all equipment/modalities, towels and treatment bed pillows/blankets every hour, at minimum, we have required that every TWO hours we wipe all doorknobs, handles, light switches, desks and countertops for which you may come in contact. We additionally spray disinfect every chair, sofa, pillow, and other material that is in the lobby, bathroom and/or other area accessible to you. Further, all technicians wear gloves for every treatment. We go so far as to disinfect all pens, pencils, point of sale machines, telephones and any other surface you or our employees may touch. We’ve added more circulation into our system and have requested system filter changes to ensure proper capture of any airborne dust particles or substances. Finally, we continue to provide hand-sanitizers and alcohol pads (for the hands) in our lobby, office and bathrooms.
Our employees have been thoroughly trained to adhere to these practices throughout every client appointment and additional 2-hour period in a business day, outside our normal treatment protocols. While we always clean every night, we have further stepped up cleaning/disinfectant on all doors, floors, and carpets with special sanitization supplies.
All employees have been trained to uphold and practice these sanitary measures. We are closely following the latest guidance from the CDC, WHO, local governments, the City of Temecula, and other public health agencies.
We appreciate ALL our clients and staff and want to ensure that your safety, concerns, and questions are thoroughly addressed. We do ask that any client or staff who may have been exposed or are at risk of exposing others to any respiratory illness to stay home and heal before coming back to the salon. With children at home from schools during this time, we also ask that you appear for your appointment individually to minimize exposure to our more senior clientele.
We will continue to REMAIN OPEN but will continue to support measures to minimize the impact of any illness, including COVID-19.
We wish everyone good health, safety, and serenity during this ever-changing situation. Please let us know if there is anything we can do for you. You are our family too!
- Your devoted team at Beauty By Design